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Terms of Use

Last updated:December 31, 2025

Effective Date: December 31, 2025

These Terms of Use describe the terms and conditions applicable to your access and use of the “PrAide” platform, including its official website and client software (collectively, the “Platform”) as well as the Services (as defined in Clause 1.1 below).

This document is a legally binding agreement between (1) you as the user(s) of the Platform (referred to as “you” or “your” hereinafter) and (2) PrAide Team (referred to as “we”, or “our” or “us” hereinafter).

1. Application and Acceptance of the Terms

2. Provision of Services

2.4. Services may vary for different regions and countries. No warranty or representation is given that a particular Service or feature or function thereof or the same type and extent of the Services or features and functions thereof will be available for all Users, or will be available to a User accessing the Services from different geographies. We may in our sole discretion limit, deny or create different levels of access to and use of any Services (or any features within the Services) with respect to different Users or for the same User accessing the Services from different geographies.

2.5. We may launch, change, upgrade, impose conditions to, suspend, or stop any Services without prior notice except that in case of a fee-based Service, we will use commercially reasonable efforts to structure such changes in a manner so as not to substantially adversely affect the ability of such paying Users to enjoy that Service.

2.6. Some Services (or part thereof) may be provided by our affiliates on behalf of us.

2.7. If you do not agree to the applicable fees, you shall stop using the relevant Services immediately. You are solely responsible for, and agree to pay, any and all applicable taxes, duties and levies.

2.8. We may from time to time allow registered Users to earn PCOIN(s) when Users complete certain actions through the “Platform”. For the avoidance of the doubt, we may from time to time reduce or increase the activities through which you can earn PCOIN(s). Please refer to our “Platform” for the latest information. You acknowledge that the PCOIN(s) credited to your account do not constitute monies held on trust by us for your benefit.

You acknowledge and agree that your use of PCOIN(s) shall be subject to the instructions or statements set out in our billing policy or on the relevant webpage as made available and updated by us on the “Platform” from time to time. You further acknowledge that, while we shall use our reasonable endeavors to reflect the PCOIN(s) that you have earned on your account within the time period indicated on the “Platform”, we shall not be liable for any delays in this regard or for any consequences of any delays which may occur.

3. Generative Artificial Intelligence Features

3.2.2. any User Content that you submit, post or display shall:

be true, accurate, complete and lawful;

not be false, misleading, deceptive, or contain information that is discriminatory or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

not infringe or violate any of the copyright, patent, trademark, trade name, trade secrets, confidential information, privacy, personal information or any other personal or proprietary rights of any third party (“Third Party Rights”);

not violate or contain any link directly or indirectly to any other websites which may violate the Terms, any applicable Specific Terms, any applicable laws and regulations or promote any activities which may violate any applicable laws and regulations;

3.2.3. you shall pay for all royalties, fees, and any other monies owed by reason of User Content you post on or through the Service.

3.3. You confirm and warrant that you will not misrepresent the Output for any purpose, including misleading anyone that the Output is human-generated, providing any false, misleading or unauthorized content (such as content of a medically or legally sensitive nature) through or in the Output, or circumventing or violating any rules or restrictions imposed by any third party on the use of AI-generated content. You further confirm and warrant that you will not use the Output for any illegal or otherwise prohibited conduct (including in furtherance of fraud, misrepresentation or harassment), including creating Output that is offensive or vulgar, intended to or foreseeably could infringe on someone else’s intellectual property rights, or is hateful, harassing or violent.

3.4. We make no representations or warranties with respect to the Outputs of any kind or in any way, shape or form. You shall not rely on the Output for any purpose. The responsibility for any consequences arising from the use of the Output lies solely with you and we are not responsible or liable for any costs or other consequences arising therefrom.

3.5. In order to allow us to operate, provide you with, and improve the Service and our technologies (and to develop new ones), we must obtain from you certain rights related to User Content that is covered by intellectual property rights. You hereby grant us an irrevocable, perpetual, worldwide, royalty-free, and sub-licensable (through multiple tiers) license to us and/or our affiliates and their respective representative(s) to display, transmit, distribute, reproduce, publish, duplicate, adapt, modify, edit, translate, create derivative works using the User Content, remove any part of it (including, without limitation, the watermark or mark the User Content bears), and otherwise use any or all of the User Content in any form, media, or technology now known or not currently known in any manner, on the “Platform”, software, applications, tools, browser extensions and/or platforms operated and/or controlled by us or our affiliates (“Neuralnetics Channels”) and/or on software, applications, channels, platforms, websites and/or any other forms of media that are operated and/or controlled by other third parties (“Third Party Channels”), for the purposes of operating, developing, and improving the Service or new technologies or services and for any purpose which may be beneficial, whether directly or indirectly, to us, the operation of the “Platform”, or the provision of any Services and/or the business of the User.

3.6. To the maximum extent permitted by law, you agree to waive your right to enforce your intellectual property rights in the User Content against us and/or our affiliates, assignees or sub-licensees in connection with use of such User Content in connection with the Services. Information that is protected under data protection laws will only be used and kept in compliance with those laws.

4. Users Generally

4.2. You confirm that you have read and understood our Privacy Policy, which governs the protection and use of personal information about users in the possession of us and our affiliates, and understood how we collect and use your personal data and how we share or disclose such personal data to various recipients.

4.3. You agree not to undertake any action to undermine the integrity of the computer systems or networks of us and/or any other User nor to gain unauthorized access to such computer systems or networks.

4.4. You agree not to undertake any action which may undermine the integrity of our feedback system, such as leaving positive feedback for yourself using secondary account/user IDs or through third parties or by leaving unsubstantiated negative feedback for another User.

4.5. In consideration for your acceptance of the Terms and/or Specific Terms (if applicable) and your payment of applicable fees (if required), we grant you a personal, limited, revocable, non-exclusive, non-sublicensable, non-assignable and non-transferable license to access and use the Software solely for your own personal purposes (the “Permitted Use”). We have sole discretion to terminate your Permitted Use and you will have no further rights in or to the User Content for any reason, including if:

4.5.1. You breach, or we have reasonable grounds to believe that you are in breach of, any of the provisions of these Terms, or any applicable laws or regulations;

4.5.2. You commence any legal actions, except pursuant to Clause 14, against us, or you commence any legal actions against our affiliates, or directors, officers, employees, agents or representatives of us and our affiliates, or anyone acting on our behalf;

4.5.3. You disparage any of us, our affiliates, or directors, officers, employees, agents or representatives of us and our affiliates, or anyone acting on our behalf; or

4.5.4. You become or are likely to become, insolvent or bankrupt, or you become or are likely to become the subject of any receivership, bankruptcy, liquidation or any insolvency procedure in any jurisdiction.

5. User Accounts

6. Your Responsibilities

6.2. You are responsible for any activity that occurs through your account and you agree that you may not sell, transfer, license or assign your account. You also represent that all information you provide or provided to us upon registration and at all other times will be true, accurate, current and complete and you agree to update your information as necessary to maintain its accuracy.

6.3. You must not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate people or entities and you must not post private or confidential information of yourself or others.

6.4. You are solely responsible for, and we have no responsibility to you or any third party for, your conduct and any User Content that you submit, post or display on or via the Services or the “Platform”.

6.5. You must not interfere or disrupt the Services or the “Platform” in any form, including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature.

6.6. Violation of these Terms may, in our sole discretion, result in termination of your PSAide account. You understand and agree that we cannot and will not be responsible for the User Content posted on the Services or the “Platform” and you use the Services or the “Platform” at your own risk. If you violate the letter or spirit of these Terms, or otherwise create risk or possible legal exposure for us, we may stop providing all or part of the Service to you.

6.7. You represent, warrant and agree that (a) you have full power and authority to accept the Terms, to grant the license and authorization (where needed) and to perform the obligations hereunder; (b) your access to and use of the “Platform” and Services will be for permitted purposes only; and (c) for Users who are business entities, the address you provide when registering is the principal place of business of your business entity. For purposes of this provision, a branch or liaison office will not be considered a separate entity and your principal place of business will be deemed to be that of your head office.

6.8. You may be required to provide information or material about your entity, business or products/services to us as part of your access to and use of any Service or the User account on the “Platform”. You represent, warrant and agree that (a) such information and material whether submitted during the registration process or thereafter throughout the continuation of the use of the “Platform” or Services is true, accurate, current and complete, and (b) you will maintain and promptly amend all information and material to keep it true, accurate, current and complete.

6.9. Upon becoming a user, you consent to the inclusion of the contact information about you in our database and authorize us and our affiliates to share the contact information with other users or otherwise use your personal information in accordance with the Privacy Policy.

6.10. You further represent, warrant and agree that you shall/are:

6.10.1. carry on your activities on the “Platform” in compliance with any applicable laws and regulations;

6.10.2. carry on your activities in accordance with the Terms and any applicable Specific Terms;

6.10.3. not use the Services or “Platform” to defraud any person or entity (including without limitation use of stolen credit/debit cards);

6.10.4. not impersonate any person or entity, misrepresent yourself or your affiliation with any person or entity;

6.10.5. not engage in spamming or phishing;

6.10.6. not engage in any other unlawful activities (including without limitation those which would constitute a criminal offence, give rise to civil liability, etc.) or encourage or abet any unlawful activities;

6.10.7. not involve attempts to copy, reproduce, exploit or expropriate our various proprietary directories, databases and listings on the “Platform”;

6.10.8. not involve any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information related to the “Platform”;

6.10.9. not involve any scheme to undermine the integrity of the data, systems or networks used by us and/or any user of the “Platform” or gain unauthorized access to such data, systems or networks;

6.10.10. not, and your director(s), officer(s), controlling party/ies, affiliates and legal jurisdiction in which any of the foregoing persons or entities is organized or has operations are not, persons or entities that are subject to any economic or fraud sanctions of any governmental, international or regulatory entities; and

6.10.11. not engage in any activities that would otherwise create any liability for us or our affiliates.

6.11. You may not use the “Platform”, Services or user account to engage in activities which are identical or similar to our business.

6.12. You agree to provide all necessary information, materials and approval, and render all reasonable assistance and cooperation necessary for our provision of the Services, evaluating whether you have breached the Terms. If your failure to do so results in delay in, or suspension or termination of, the provision of any Services, we shall not be obliged to extend the relevant service period nor be liable for any loss or damages arising out of or in connection with such delay, suspension or termination.

6.13. You acknowledge, understand and agree that we reserve the right to, but shall not be required to actively monitor or exercise any editorial control whatsoever over the content of any message or material or information (including User Content) created, obtained or accessible through the Services or “Platform”. We do not endorse, verify or otherwise certify the contents of any comments or other material or information (including User Content) created, submitted, posted, displayed or otherwise made by any User. You are solely responsible for the contents of your communications and may be held legally liable or accountable for the content of your comments or other material or information.

6.14. You acknowledge, understand and agree that you are solely responsible for observing applicable laws and regulations in its respective jurisdictions to ensure that all access and use of the “Platform” and Services are in compliance with the same.

6.15. You represent, warrant and agree that:

6.15.1. you and your affiliates (if applicable) shall comply with applicable laws and regulations in conducting your respective business (including without limitation applicable laws and regulations with respect to product safety, intellectual property rights, data privacy, consumer protection, product or regulatory certification, import and export control, unfair competition, price gouging, false advertising, labor, environment, health and safety, anti-bribery and anti-money laundering).

6.15.2. you and your affiliates (if applicable) are not the subject of any trade restrictions, sanctions or other legal restrictions enacted or proposed to be enacted by any country, international organization or jurisdiction (“Relevant Subjects”);

6.15.3. neither you, or any of your parent companies or affiliates (if applicable), directly or indirectly, deals with, or provides any funds, goods or services to Relevant Subjects;

6.15.4. you will at all times comply with all applicable export control and sanctions laws and regulations with regard to products, services, software and technologies in using the Services or the “Platform”, including sanctions resolutions, laws and regulations enacted and enforced by the UN Security Council, the People’s Republic of China, the United States of America, and any other country; and

6.15.5. if, at any time, you fail to meet any of the above requirements, you must stop using the Services or the “Platform” immediately. If we reasonably believe that any of your conduct violates or threatens to violate any of these Terms, we may, at our sole discretion, at any time take action as we may deem appropriate in light of the circumstances, including, but not limited to, terminating the provision of Services to you, and terminating your account and the Terms and/or Specific Terms, while reserving all rights we may have regarding any non-compliant actions or

7. Breaches by Users

7.3.4. We believe that you do not, or did not, have all required rights and licenses to provide certain User Content you supplied to the Services or the “Platform”.

7.4. We reserve the right to cooperate fully with governmental or regulatory authorities, law enforcement bodies, private investigators and/or aggrieved third parties in the investigation of any suspected criminal or civil wrongdoing related to the “Platform” or Services. Further, to the extent permitted by applicable laws and policies, we may disclose your identity, contact information and/or information regarding your account(s), transactions or activities carried out on or via the “Platform”, if requested by a government, regulatory or law enforcement body or an aggrieved third party, or as a result of a subpoena or other legal action. We shall not be liable for damages or results arising from such disclosure, and you agree not to bring any action or claim against us for such disclosure.

7.5. You agree to indemnify us, our affiliates, directors, officers, employees, agents and representatives of us and our affiliates, and anyone acting on our behalf and to hold them harmless, from any and all damages, losses, claims and liabilities (including legal costs on a full indemnity basis) which may arise from your submission, posting or display of any User Content, from your access to or use of the “Platform” or Services, or from your breach of the Terms or any Additional Agreements.

7.6. You further agree that we are not responsible, and shall have no liability to you or anyone else for any User Content or other material transmitted through the “Platform” or Services, including fraudulent, untrue, misleading, inaccurate, defamatory, offensive or illicit material and that the risk of damage from such User Content or other material rests entirely with the User. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses.

7.7. You agree to provide all information and materials as may be reasonably required by us in connection with your transactions conducted on, through or as a result of use of the “Platform” or Services. We have the right to suspend or terminate any User’s account if the User fails to provide the required information and materials without liability for any losses or damages arising out of or in connection with such suspension or termination.

8. Force Majeure

9. Intellectual Property Rights

10. Limitation of Liability

10.4. The “Platform” may make available to you services or products provided by independent third parties. No warranty or representation is made with regard to such services or products. In no event shall we or our affiliates be held liable for any such services or products.

10.5. You hereby agree to indemnify and hold us, our affiliates, directors, officers, employees, agents or representatives of us and our affiliates, and anyone acting on our behalf harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from, directly or indirectly:

10.5.1. your access to, or use or misuse of the “Platform” or Services;

10.5.2. the submission, posting or display of your information and User Content on the “Platform” or Services;

10.5.3. your breach of any of the representations and warranties hereunder and the terms and conditions of the Terms, and any applicable laws and regulations.

10.6. You hereby further agree to indemnify and hold us, our affiliates, directors, officers, employees, agents or representatives of us and our affiliates, and anyone acting on our behalf harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to the User Content, information and/or products offered or displayed on the “Platform”. You hereby further agree that we are not responsible and shall have no liability to you, for any material posted by others, including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with you. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses.

10.7. We shall not be liable for any special, direct, indirect, punitive, incidental or consequential losses or damages, or any losses or damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other losses or damages resulting from any of the following:

10.7.1. the use or the inability to use the “Platform” or Services;

10.7.2. your error such as forgotten or lost passwords for the “Platform”;

10.7.3. the failure, upgrade, delay, error, shut-down or maintenance of our server related to the “Platform”;

10.7.4. any defect in data, information or services purchased or obtained from a user or any other third party through the “Platform” or Services;

10.7.5. violation of Third Party Rights or claims or demands that User’s importation, exportation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the “Platform” or through the Services may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;

10.7.6. unauthorized access or activities by third parties, including but not limited to unauthorized access to, the “Platform”, or to the data or private information of any user, the use of viruses, Trojans, or other malicious or destructive devices or codes, phishing or other means of attack against any network, accounts, the “Platform”, or the Services;

10.7.7. statements or conduct of any user of the “Platform” or Services;

10.7.8. non-performance, defective performance by, availability or unavailability of, any third party service providers, sites and platforms related to the “Platform”;

10.7.9. any matters relating to the “Platform” or Services, however arising, including negligence;

10.7.10. other exemptions and disclaimers referred to in these Terms.

10.8. Notwithstanding any of the foregoing provisions, the aggregate liability of us, our affiliates, directors, officers, employees, agents or representatives of us and our affiliates, and anyone acting on our behalf with respect to each User for all claims arising from the access to or use of the “Platform” or Services during any calendar year shall be limited to the greater of (a) the amount of fees you have paid to us in exchange for the access to or use of the “Platform” or Services during the calendar year and (b) the maximum amount permitted under the applicable law and by you to access or use our Services.

10.9. The preceding sentence shall not preclude the requirement by you to prove actual damages.

10.10. The limitations and exclusions of liability to you under the Terms shall apply to the maximum extent permitted by law and shall apply whether or not we have been advised of or should have been aware of the possibility of any such losses arising.

11. Payment

12. Tax

13. Notices

14. Governing Law and Arbitration Agreement

15. General Provisions